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  • Privacy Policy

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Privacy Policy

Aspens Services Ltd – Select Payment System

Privacy Notice

Overview

  1. Aspens Services Ltd gathers and processes your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.
  1. Aspens Services Ltd registered office is at Ground Floor, Teme House, Whittington Rd, Whittington, Worcester, WR5 2RY and we are a company registered in England and Wales under company number 06561073. We are registered on the Information Commissioner's Office Register; and act as the data controller for the information held on parents and teacher and the school act as data controller for the information relating to child. Our designated Data Protection Champion is Sarah James, who can be contacted at Ground Floor, Teme House, Whittington Rd, Whittington, Worcester, WR5 2RY

 

Information that we collect

 

  1. Aspens Services processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.
  1. The personal data that we may collect from you is: 

Parents declaration at point the account is created.

Title

First Name

Last Name

Email

An encrypted Password

Telephone

An answer to a security question - which could be the answer to one of the following:

What was the name of your first pet?

What was your Mother's Maiden Name?

What was your first car?

We keep a transaction log of your top up payments.

Teacher Data:

This is declared by the school to Aspens IT during initial set up

Title

First Name

Last Name

Email

Telephone

Top up payment log stored against the teachers too.

Child Data:

Declared by the school by uploading it into the system directly.

First Name

Last Name

What school they are from

Their FSM entitlement eligibility

School Class

Dietary Requirements

Order/food history through the system

How we use your personal data (legal basis for processing)

  1. Aspens Services Ltd takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time. The purposes and reasons for processing your personal data are detailed below: We collect your personal data in the performance of a contract or to provide a service and to ensure that orders are completed.

Your Rights

  1. You have the right to access any personal information we process about you and to request information about: -
  • What personal data we hold about you
  • The purposes of the processing
  • The categories of personal data concerned
  • The recipients to whom the personal data has/will be disclosed
  • How long we intend to store your personal data for
  • If we did not collect the data directly from you, information about the source
  1. If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.
  1. You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.
  1. If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

Sharing and Disclosing Your Personal Information

  1. We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. Aspens Services Ltd uses Stripe Online Payment System to provide an on line payment services and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

Stripe   https://stripe.com/gb

Safeguarding measures

  1. Aspens Services Ltd takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place.

Transfers Outside the EU (if applicable)

  1. Personal data in the European Union is protected by the General Data Protection Regulation (GDPR) but some other countries may not necessarily have the same high standard of protection for your personal data. Aspens Services Ltd does not transfer or store any personal data outside the EU.

Consequences of Not Providing Your Data

  1. You are not obligated to provide your personal information to Aspens Services Ltd], however, as this information is required for us to provide you with our services/deliver your products, we will not be able to offer some/all our services without it.

How Long We Keep Your Data

  1. Aspens Services Ltd only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.
  1. Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

Lodging A Complaint

  1. Aspens Services Ltd only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.

Cookie Policy

Select uses only essential cookies, as follows:

 

  1. Session cookie to keep track of you as you progress through the system after the login page. Each user must have one of these.

 

  1. Login tracking cookie which records information as you login i.e. your login IP address, the type of device you use, and password success/failure. This allows us to identify any device type related issues and mitigate against fraud.

 

We only use essential cookies to ensure your use of the system is secure. Click "Cookie Policy" to learn more. Ok Cookie policy